Microsoft 365: Microsoft is one of the leading SaaS providers worldwide as they offer state-of-the-art, all-encompassing productivity solutions for individuals and businesses. With a variety of desktop and web-based software apps, a cloud storage system and a subscription model to top it up, it’s no wonder why so many businesses invest in Microsoft business plans.
However, many IT service providers offer managed services for Microsoft 365. But why is that? Can’t you install Office 365 and be done with it? Today, we’ll discuss the top 6 reasons why you should consider managed services for Microsoft 365 and how they can help your business grow.
Table of Contents
Installation, Setup And Migration
One of the main reasons to consider managed IT services for Office 365 is if you are switching to Microsoft from another SaaS platform. A professional IT company can help you with an end-to-end service, starting with the proper migration process and preventing any data loss or unexpected downtime risk.
Instead of distracting your in-house IT team with additional tasks outside their primary projects, you can hire a reliable managed service provider. Such teams specialize in Microsoft solutions and have certified partnerships, thus providing the best:
- Installation and setup
Consult And Get Your Licence
Some of the best IT solution providers partner with Microsoft and sell their licenses. This means the provider’s team is highly specialized in MS solutions and can advise you on the best option for your business needs.
Professional services can add value to your business and save you money. Since MS packages are subscription-based, you can develop a tailored plan with your managed services provider and decide on a suitable model. The best part is that if you need to expand your team and get more user permissions, your provider can arrange that for you at any time.
Not only a managed service provider will help you select the right tools for your business operations, but they will also train your employees on how to use them most effectively. Although most of Microsoft’s apps are intuitive and user-friendly, they have some subtleties and advanced functions. User training helps you take full advantage of them.
Hiring a specialized team will get you personalized employee workshops, product-specific training and advanced Microsoft knowledge. Depending on the company, you might get access to helpful content and manuals in the form of a constantly updated resource hub. All this will help you get the most out of your SaaS investment.
All your business processes and operations rely on a solid internal IT infrastructure and are directly impacted by its design. Instead of trying to figure it out all by yourself, why don’t you take advantage of a managed service provider? A team of professionals will configure everything from storage and device management to disaster recovery and business continuity plans for you.
Microsoft Data Backup
Many business owners don’t realize that Microsoft’s native solutions (such as retention policies) do not guarantee complete access and control of your data. It’s best to invest in a managed IT service provider specializing in Microsoft apps backup if you want to ensure business continuity in case of a data breach, theft, loss or ransomware,
What’s definitely worth considering when choosing your service provider is in which MS apps they specialize. While most Microsoft 365 apps are more or less simple to backup, Microsoft Teams is more difficult because it stores data in different places in the cloud. That’s why it’s essential to select an IT provider that works tailored to your needs.
Professional Support At All Times
Receiving professional support and attention at all times should be no worry of yours if you’re considering partnering with a managed service provider. Upon beginning to work together, your management teams will go through service-level agreements (SLAs), explaining in detail when you will get support, how you can get it, etc.
Typically, you’ll be able to contact the external IT team via phone, email or service desk as they will provide you with an answer within a specific timeframe. Ticket escalation is also possible for more severe and critical issues at hand. Some IT providers even have a 24/7 support team available at all times.